Urban Communications is well known for providing high quality IT and Call Centre Services all around UK. Urban Communications is your best source to outsource around UK.  We provide high quality and flexible outbound services that includes sales market research, appointment setting, and telemarketing and inbound services including Customer service, help desk, order taking & technical support.

Urban Communications is a leading name in Call Centre outsourcing industry and other call answering service industries like Taxi, Medical Offices, Small Businesses and Real Estate. We offer outsourced customer care services and we are constantly working towards finding outsourcing solutions.

Urban Communications is a registered and licensed company and we are currently providing our services across the UK.

We are experts in Auto cab, Ghost, Cordic and iCabbi. You can hire as many trained operators as you like at a cost that no one can beat!

 

Call Centre & IT Services

Urban Communications is making waves in Call Centre Communication Marketplace by providing customer management solution through advanced technology. We work to enhance our Call Centre and IT services so that we can help increase our client’s profitability.

Inbound Call Services

At Urban-communications we offer inbound call center services for businesses. We offer a superior customer experience and your client issues will be handled by us. Many companies nowadays are using inbound call centre solutions because of its many benefits.

Outbound Call Services

Urban Communications have trained and experienced agents who provide different services like telesales and telemarketing etc. We’ll make sure that your sales and revenues are always growing.

Automated Services

Nowadays everything is online, automated and at your fingertips. Urban Communications are also offering electronic services. We have a team of IT specialists ready to provide any technological solutions.

IT & Communications Services

Urban-communications specialises in a wide array of information technology and communications services. All of which have been developed to make the technological side of your business more efficient. And, simple.

Call Centre Services for Taxi Firms

Urban Communications offers you the perfect opportunity to streamline your operations. Above all, we can assist you with an army of qualified and trained private hire operators and IT staff to handle your routine tasks at low rates.

UC’s private hire operators are trained in all taxi dispatch software. And, we are also proudly in partnership with InfoCabs.

SEO & SMO

Does your business need more online exposure?Are you unsure how to get more potential customers to visit your website?

Our Search Engine Optimisation & Search Marketing Optimisation specialists are experts in a plethora of methods and techniques that will help you to maximise your online visibility and increase your customer base. Thus, getting your brand the exposure it deserves.

Digital Marketing

Do you need help with digital marketing?

Perhaps you’re unsure how to do it or where to start?

Our resources, skill set and experience are the perfect solution to any digital marketing problem. Furthermore, we can provide a full spectrum of digital marketing services which encompass every element of marketing in today’s digital age. In other words, helping you to build your brand image and realising its full potential.

Web Development

Are you in need of a website? Perhaps your current site needs an upgrade?

Our highly-skilled personnel have worked on over 300 websites using a multitude of web platforms, which means that no matter what you need, we have the experience and expertise to deliver.

UC’s web development team can construct a simple yet elegant website for your business without missing a single deadline.

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Why choose us?

At Urban Communications, customer satisfaction is our top priority. Above all, we believe in results and achieve this by maintaining high levels of professionalism. Our growth rate is evidence of the quality of services we provide and we are looking forward to providing lean solutions to businesses across the globe.

We have the resources and the manpower to go above and beyond for all our clients. We have developed our organisation in a manner which allows every interaction with your business to be smooth and productive.

Our management team keeps you in the loop around the clock with regular updates, weekly and monthly reports and regular feedback.  All of our employees are well-educated and undergo specialised training to make sure they are ready to provide you with the standard of services which your organisation deserves. Our main aim is to make your business more efficient and hassle-free.

At Urban Communications, our success goes hand-in-hand with your growth.

Testimonials

We hired Urban Communications as our backup call centre for our taxi business. They turn out to be so good that we have now employed 6 members of staff on full-time basis. Their agents are professional with excellent communication skills and good knowledge of iCabbi Dispatch Software.
Muhammed Nasir
Union Cars