Customer Support Representatives

What type of customer support service do you need?

Technical support
Sales – inbound
Lead generation
Sales – telemarketing
Surveys
Health information/advice
Emergency support
Interpreter service
Data processing (forms, claims, applications)
Fulfillment
List rental
Other

Which channels of service do you require?

Phone
E-mail
Video
Social media
Face-to-face
Chat
SMS
Other

Please specify the number of interactions (calls, chats, etc.) your company averages per month:

Less than 1,000
5,000-9,999
25,000-49,999
1,000-4,999
10,000-24,999
50,000+

When would you like services to go live?

Within 1 month
Within 3 months
In more than 3 months

How long do you envisage needing the services?

Less than 6 months
6-12 months
Multi-year contract

Please specify the country this service is required for:

England
Ireland
Scotland
Wales
USA
UAE

What hours of operation are required?

Business hours only
After-hours only
Customised schedule
24/7 service

What is the nature of your business?

Telecommunications
Education
Retail
Utilities
Health
Technology
Transport & Logistics
Professional Services
Financial Services
Travel & Hospitality
Media/Entertainment/Online
Advertising/Marketing

What additional requirements do you have?

Contact Information