Small Businesses

Our answering services for small businesses can help your company to grow and be profitable.

Whether you are an entrepreneur starting a new business or you run an already established small business, there are many tasks to focus on at once. The ability to provide excellent customer service while maintaining your focus and minimizing costs is an important incentive for hiring an answering service.

Live Answering Services

Callers  want to hear a warm, friendly voice. Many prospective customers will simply hang up and call another business when they get your voicemail. But as an entrepreneur or business owner on the move, it can be difficult for you to answer every call.

With Urban Communications live answering services, all of your calls are answered 24/7 and your callers get exceptional customer service at a fraction of the cost to staff your office. Start with our low cost basic answering service or our virtual receptionist service, depending on your business needs.


Save on Staffing and Equipment Cost

Hiring just one full-time 40 hr/wk receptionist employee for your small business or startup company can easily cost well over $2800 / month in wages, benefits and office space rental. This cost does not include the additional costs of office equipment, furniture, computer, office supplies and utilities. And one receptionist employee is never enough. You still need an answering service to answer calls after-hours, on holidays and whenever your receptionist is out sick or on vacation.

Help your business grow with live professional answering services while saving you money on staffing and equipment. Contact us today for a quote for answering service customized to your business needs to see how muxh you can save compared to hiring a receptionist.

Benefits Of Outsourcing To Urban Communications

Increased Staffing Efficiency

Trained agents according to your specifications. No In-House Training

Better Customer Service

Services will be customized according to your needs.

PHI and Caller Data Security

Lower Staffing and Facility Costs

Our service agreements are month to month. No long term contracts.

Fully integrated with your office.

All the data will be secured and backed up in storage.

We provide toll free numbers.